Refund Policy
After we receive and inspect the returned item, we will process your refund. Please allow 5-7 business days for the refund to appear in your original payment method. Shipping fees are non-refundable unless the return is due to a mistake on our part.
Exchanges
If you would like to exchange an item, please follow the return process and place a new order for the item you’d like. Exchanges are subject to product availability.
Non-Returnable Items
Due to hygiene and safety reasons, the following items are non-returnable:
- Personal care items (e.g., bamboo toothbrushes, beauty products)
- Custom-made or personalized products
- Sale or clearance items
Damaged or Defective Items
If your item is damaged or defective upon arrival, please contact us within 7 days of receiving your order. We will provide a full refund or replacement, including any return shipping costs.
Contact Us
If you have any questions or need assistance with a return or refund, please reach out to us . We’re here to help!
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